Loading.... Please Wait
Skip Navigation
Open Menu Search
Call Mosaic Contact

Tenants

This semester, experience great living that adapts to you. With a variety of on and off campus housing options across USC and UC Berkeley, Mosaic Student Communities is the premier choice in affordability, amenities, and customer service. Browse our All Properties page to view all of our units and floor plans. From studio apartments for one to 15-bedroom houses, we offer a variety of options to suit your living preferences.

pay rent online USC Off Campus Apartments

Did you know that you can now pay your rent online?

It’s fast, easy, and secure, so why wait? Below, you’ll find some information on how to get started and a few reasons why so many others have already made the switch!

Sign Up Login

submit maintenance USC Off Campus Apartments

We prefer you submit maintenance requests through
your tenant portal

Please login to your tenant portal and follow the prompts. If you do not yet have a login password for your tenant portal, please get started below.

Sign Up Login

Reviews

I love living at the Environmental Co-op! It’s a beautiful community and we are lucky enough to have planting boxes to grow our own food. The bonfire pit is also a huge plus.

Cambria, Resident

Living with Mosaic is great. They are one of the best housing companies in the USC area. Quick to make maintenance request fixes and they always handle issues an appropriate manner.

Riley, Resident

I am very grateful for my resident experience because it feels like an actual community. Mosaic hosts community events, gives community perks, and makes a good effort.

Maya, Resident

I love living with Mosaic. The office is always super helpful and everyone who works there is very kind and considerate. Feels like home! I also love the property and location.

lsantora@usc.edu, Resident

Mosaic is always so helpful! The team is so responsive to tenants’ needs as well as their concerns. They are truly the sweetest people I’ve ever met

Katina, Resident

Very helpful and hands on with any need we might have. Always willing to help and very easy to contact if we ever need anything. They answer very quickly.

Grace, Resident

Really impressed with the interactions I've had with the Mosaic staff! They got back to me so fast and were so helpful! The apartment is also really nice and I love living here!

Renata, Resident

Good experience. Easy portal to submit work orders, pay rent etc. some work orders a little bit slow at the beginning but well communicated.

Maxine, Resident

it became much more organized! love new staff, they're very responsible, always return my calls, emails! I really like where I'm staying in it. Very clean, the maintenance is good.

Yunjeong, Resident

Very attentive to concerns and get back to you quickly for maintenance. Nice property with good security will be living here again next year.

Katherine, Resident

Love my apartment! My roommates and I️ are Very happy in our apartment and recommend this place to everyone! The management is also super easy to get a hold of and very helpful

Katie, Resident

I love living in my Mosaic property. It's clean and I have everything I could want in a living space. It has been a great transition to living in a new city, and everyone has been so friendly!

Monica, Resident

Living here has been great and Mosaic responds to our major concerns pretty quickly. The location is perfect! We live right across the street from USC.

Joshua, Resident

Lease Policies

Rent Policy

  • Rent Payments: Rent checks tendered from individuals or entities not named in this Agreement, including Co-Signers and Guarantors (if any) to this Agreement will be considered third-party checks and will not be accepted without Owner/Agent prior written approval. Owner/Agent acceptance of a rent payment for the premises from a third-party shall not constitute an Owner/Agent & Resident relationship, or any other legal relationship between Owner/Agent and any third party. Nothing herein shall be deemed to require Owner/Agent to accept a third-party check at any time without prior written approval.
  • Written Notations on Payment: Written notations by Resident or third party on any payment due to the Owner/Agent in accordance with this Agreement shall be null and void, and shall not be considered by Owner/Agent as a satisfaction, accord, limitation or condition in accepting payment.
  • Default by Resident: In the event of a default made by Resident in the payment of rent when due to Owner/Agent, Resident shall have three (3) days after receipt of written notice thereof to cure such default. In the event of a default made by Resident in any of the other covenants or conditions to be kept, observed and performed by Resident its guests and invitees, Tenant shall have three (3) days after receipt of written notice thereof to cure such default. In the event that the Resident shall fail to cure any default within the time allowed under this paragraph or Resident or Resident invitee caused an incurable breech of this Agreement, Owner/Agent may declare the term of this Lease ended and terminated by giving Resident written notice of such intention, and if possession of the Premises is not surrendered, Owner/Agent may reenter said premises. Owner/Agent shall have, in addition to the remedy above provided, any other right or remedy available to Owner/Agent on account of any Owner/Agent default, either in law or equity. Owner/Agent shall use reasonable efforts to mitigate its damages.

Maintenance Policy

General Repair Requests

At Mosaic Student Communities, our goal is to respond to your request within 48 hours and have your maintenance problems fixed as soon as possible. We do our best to ensure our properties are well-maintained to make your living experience a pleasant one.

  • In order to better serve you and quickly respond to maintenance requests, all maintenance requests need to be submitted in writing using our property management system — AppFolio. To help us provide you with a quick response, be as specific as possible when describing your problem.
  • Prior to move-in, we send all our residents an AppFolio activation link so you can activate your account. Please email us at pm@livewithmosaic.com if you have not received this activation email.
  • Or you can call us at (323) 733-2258 during normal business hours (Monday – Friday, 10:00am – 5:00pm).
  • Routine maintenance requests are processed during normal business hours. As stated in your lease agreement, if the work requested is found to be a resident’s responsibility or damage, you will be billed for the charges.

Maintenance Emergencies

If you experience an emergency (threat to life or safety), please call 9-1-1.

If you experience an emergency maintenance problem (adversely impacting health or safety), please call our emergency maintenance line (877) 473-5920, then follow-up with the written repair request. Please do not call the emergency number for non-emergency requests.

Maintenance emergencies are defined as: Fire within the rental property, any type of water leak that cannot be stopped with a turn off valve; any incident where there is a loss of life or limb; no heat when the temperature is below 65 degrees; no electrical power to just your residence (after verifying your breaker was not tripped or you are not disconnected from the power company for nonpayment).

Please be considerate when requesting after hours maintenance. Any vendor dispatched to your residence for an emergency that does not fall into the above categories will result in the charges being applied to all Residents.

Garbage Disposals

Garbage disposal units, if provided, are only for the disposal of small amounts of food materials that can be easily ground up. The disposal unit is to be operated only with the water running. Never pour grease, rice, lard or broken glass down the sink. Misuse of the garbage disposal and required repeated service will require payment from the Resident for the maintenance requests.

Pesticide Disclosure

Resident(s) has been advised that Owner has contracted with a registered structural pest control company to provide pest control services to the premises periodically and acknowledge receiving a written notice regarding pesticides used on the premises as provided for under Business and Professional code 8538 and California Civil Code 1940.8. If the Resident is not ready for the service and has not performed the proper instructions given for the pest control visit, the Resident is responsible for the cost to schedule a new service day and time. CAUTION – Pesticides are toxic chemicals. Structural Pest Control Operators are licensed and regulated by the Structural Pest Control Board and apply pesticides that are registered and approved for use by the California Department of Food and Agriculture and the United States Environmental Protection Agency. Registration is granted when the state finds that based on existing scientific evidence there are no appreciable risks if the proper use conditions are followed or that the risks are outweighed by the benefits. The degree of risks depends upon the degree of exposure so exposure should be minimized. If within 24 hours following application you experience symptoms similar to common seasonal illness comparable to the flu contact your physician or poison control center and your pest control operator immediately.

Additional Policies

1. Conduct Policy

Rules for All Recreational Areas (Where Applicable): Resident uses recreational areas at their own risk and releases Premises Owner/Agents(s) of all responsibility.

Decks / Patios: Patios / Decks (if any) must remain neat and orderly. Only all-weather manufactured furniture in good condition is permitted. All furniture and or decorations are subject to Owner/Agent approval. No signs or other personal property may be placed outside the Premises on the railings, patios, walls or fences or placed within the Premises so that the item is visible from the outside.

Owner/Agent has the right to ban Residents of exterior common area is misused by Residents. Owner/Agent also reserves the right to charge a rental fee, rental deposit and/or cleaning charge for use of exterior common areas.

Security Bars: Resident shall not install Security Bars to any windows or openings in Resident Premises or anywhere in or about the Premises.

Report Thefts of Damages: Thefts or damages that occur to vehicles or personal property should be immediately reported to the Los Angeles Police Department and USC Police Department.

2. Move Out Policy

Resident occupancy of the Premises is considered terminated when Owner/Agent receives all of the Premises’ keys and all of Residents personal property is removed. Until both conditions are met, rent will continue to be paid by Resident.

Abandoned Property: Resident agrees that any and all personal property of Resident remaining on Premises after term of this Agreement ends or any earlier termination shall be considered abandoned by Resident and hereby authorizes Owner/Agent to dispose of such Resident Abandoned Property without further notice.

Key/Device Return: Key/Device Return: Resident understands that all keys or entry devices issued to Resident must be returned upon move-out. Here is a list of minimum charges for the following keys/devices: Resident understands that all keys or entry devices issued to Resident must be returned upon move-out. Here is a list of minimum charges for the following keys/devices:

  • $25 per House/Apartment Key
  • $50 per Electronic Apartment Key
  • $15 per Mailbox Key
  • $50 per Gate/Garage Remote
  • $25 per Common Area Key
  • $25 per Parking Registration not returned during Move Out
  • $20 per Electronic Laundry Card

Keys not returned by 12:00pm noon to the Owner/Agent office on above referenced lease end date will be charged a $150.00 processing fee.

3. Parking Policy

Parking is not included with your lease agreement. A parking space may be rented at additional cost per month. If parking is approved, you will receive a parking addendum with additional details particular to your location.

4. Occupancy Fee

We require an additional occupancy fee for any shared bedrooms or additional tenants compared to the bed amount. This is a monthly fee added to your rental installment.

ADDITIONAL CLAUSES

1. Crime/Drug-Free Housing

In consideration of the execution of a lease of a dwelling unit identified in the Lease Agreement, owner and Resident agree as follows:

  • Resident, any members of the Resident’s household, or a guest or other person under the Resident’s control shall not encourage in criminal activity, including drug-related criminal activity, on or near the said premises. “Drug related criminal activity” means illegal manufacture, sale, distribution, use or possession with intent to manufacture, sell, distribute, or use of a controlled substance.
  • Resident, any member of the Resident’s household, or a guest or other person under the Resident’s control shall not engage in any act intended to facilitate criminal activity, including drug-related criminal activity, on or near the said premises.
  • Resident or member of the household will not permit the dwelling unit to be used for or to facilitate criminal activity, including drug-related criminal activity, regardless of whether the individual engaging in such activity is a member of the house-hold, or a guest.
  • Resident’s control shall not engage in any illegal activity including prostitution, criminal street gang activity, threatening or intimidating assault, including not limited to the unlawful discharge of firearms, on or near the dwelling unit premises, or any breach of the Lease Agreement that otherwise jeopardizes the health, safety and welfare of the Owner/Agent, or resident or involving imminent serious property damage.
  • VIOLATION OF THE ABOVE PROVISIONS SHALL BE A MATERIAL AND IRREPARABLE VIOLATION OF LEASE AGREEMENT AND GOOD CAUSE FOR TERMINATION OF RESIDENCY. A single violation of any of these provisions shall be deemed a serious violation and a material irreparable non-compliance of this agreement. It is understood that a single violation shall be good cause for immediate termination of the lease. Unless otherwise prohibited by law, proof of violation shall not require criminal conviction but shall be by a preponderance of the evidence.

Resident, any member of Residents household or guests shall not engage in criminal activity, including drug-related criminal activity, on or near the Premises or Property. “Drug-related criminal activity” means the illegal manufacture, sale, distribution, use or possession with the intent to manufacture, sell, distribute, or use of a controlled substance (as defined in Section 102 of the Controlled Substance Act (21U.S.C. 802)).

Resident, any member of Residents household or guests shall not engage in any act intended to facilitate criminal activity, including drug-related criminal activity, on or near the Premises or Property.

Resident, any member of Resident’s household or guests shall not engage in any act of violence or threats of violence, including, but not limited to, the unlawful discharge of firearms, on or near the Premises or Property.

Any Violations of these crime/Drug-Free provisions shall be considered a material, non-curable breach of the lease and deemed good cause for an eviction due to public or private nuisance, and shall result in a 3-day notice to quit being served immediately.

2. Disclosure Regarding Asbestos

Asbestos Warning Statement: If Property was built before 1981. Construction techniques before 1981 may have involved the uses of asbestos-containing materials.

Disclosure: Owner/Agent has no knowledge of asbestos hazards at the Premises or Property.

Records: Owner/Agent has no reports or records pertaining to asbestos hazards at the Premises or Property.

If asbestos hazards are contained in the ceilings, then Resident and Resident’s guests, employees and contractors shall not take or permit any action that in any way damages or disturbs the ceiling or any part thereof, including without limitation: (1) piercing the surface of the ceiling by drilling or any other method; (2) hanging plants, mobiles, or other objects from the ceiling; (3) attaching any fixtures to the ceiling; (4) allowing any objects to come in contact with the ceiling; (5) permitting water or any liquid, other than ordinary steam condensation, to come into contact with the ceiling; (6) painting, cleaning, or undertaking any repairs of any portion of the ceiling; (7) replacing light fixtures, or; (8) undertaking any activity that results in building vibration that way cause damage to the ceiling.

Resident must notify Owner/Agent immediately in writing (1) if there is any damage to or deterioration of the ceiling or any portion thereof, including without limitation flaking, lose, cracking, hanging or dislodged material, water leaks, or stains in the ceiling, or (2) upon the occurrence of any of the events.

3. Lead Warning Statement, if premises were built before 1978 Owner/Agents disclosure:

Owner/Agent has no knowledge of lead-based paint and/or lead-based hazards in the premises. Owner/Agent has no reports or records pertaining to lead-based paint and/or lead based paint hazards in the premises.

Tips on Mold: Tips for Residents

It is our goal to maintain the highest quality living environment for our residents. To help achieve this goal, it is important to work together to minimize the potential for conditions that could lead to the growth of naturally occurring mold. Residents can help minimize mold growth in their units by taking the following actions:

  • Open windows on days when the humidity is low. If not possible to open windows, run the air conditioner unit to circulate fresh air throughout your unit. However, keep windows and doors closed when the outdoor humidity is high and during damp or rainy weather conditions.
  • If possible, maintain a temperature of between 50 and 80 Fahrenheit.
  • Clean and dust your unit on a regular basis as required by your lease. Regular vacuuming, mopping and use of environmentally safe household cleaners are important.
  • Periodically clean and dry walls and floors around the sink, bathtub, shower, toilets, windows and balcony doors using a common household disinfecting cleaner.
  • On a regular basis, wipe down and dry areas where moisture sometimes accumulates, like countertops, windows and windowsills.
  • Use the bathroom fan or alternative ventilation when bathing or showering and allow fan to run until all excess moisture has vented from the bathroom. If ventilation fans are not present, following the first item of this list is essential.
  • Use exhaust fans in kitchen when cooking or while the dishwashers is running and allow the fan to run until all excess moisture has vented from the kitchen.
  • Use care when watering houseplants. If spills occur, dry up excess water immediately.
  • Do not overfill closets or storage areas. Ventilation is important in these spaces.
  • Do not allow damp or moist stacks of clothes or other cloth materials to lie in piles.
  • Immediately report to the management office any evidence of mold growth or musty odors.
  • Immediately report to the management office any evidence of a water leak or excessive moisture in your unit or any common area.

You may also want to review the following documents (if applicable), which provides additional information and resources regarding your responsibility as a Resident:

You may also want to review the following documents (if applicable), which provides additional information and resources regarding your responsibility as a Resident:

To view your MSC Lease Agreement terms, go on to your MSC Appfolio Tenant Portal.

Ordinary Wear and Tear

Resident will not be charged for “ordinary wear and tear” in the Premises, which is defined as “the deterioration of any item resulting from its ordinary use by persons who exercise reasonable care in maintaining the apartment in a safe and sanitary manner”.

If Resident lived in the Premises for at least twenty-four (24) months before moving out; painting within “normal wear and tear” conditions is included at no charge. Otherwise, if painting is necessary and not due to ordinary wear and tear, painting costs will be charged. Painting charges are for only one coat of paint; additional necessary coats have additional charges.

PAINTING PRO-RATE BREAKDOWN

UNIT TYPE 0–6 MONTHS 7–12 MONTHS 13–24 MONTHS 25 MONTHS +
All FULL COST 2/3 COST 1/3 COST NO DEDUCTIONS OTHER THAN DAMAGES

If Resident lived in the Premises for at least sixty (60) months before moving out; flooring material within “normal wear and tear” conditions is included at no charge. Otherwise, if repairs or replacements are necessary and not due to ordinary wear and tear, flooring material will be charged. Carpet cleaning charges for stain / spot removal will create additional charges.

FLOORING MATERIAL REPLACEMENT

UNIT TYPE 0–12 MONTHS 13–24 MONTHS 25–36 MONTHS 37-48 MONTHS 49-60 MONTHS
All 100% 80% 60% 40% 20%

Any part of the Premises unit that has been damaged, burned, discolored, odorized or otherwise affected by smoking in the Premises is NOT considered normal wear and tear. The cost to repair, replace and/or deodorized the Premises will be charged 100% to the Tenant.

Common area charge: In the event that Resident shares a Common Area, Owner/Agent may deduct from each Owner/Agent Security Deposit in the Property 100% (each Resident in the Property is responsible for an equal amount of the charge) of the cost to put the common area back in the same condition as it was at the inception of the tenancy, less normal wear and tear.

Common Area Definition: Common areas include but not limited to outdoor parcel, laundry rooms, kitchens, bathrooms, hallways, and all other jointly used spaces for the common use of residents, resident’s guests and invitees on the Property. All Residents of the Property are jointly and severally responsible for the condition and upkeep of the common areas.

Damages: All persons signing this Agreement, as Residents are jointly and severally liable for all rent under this Rental Agreement and for all damages to the Premises and Common Areas used or permitted by Resident and their guests and invites


To view your MSC Lease Agreement terms, go on to your MSC Appfolio Tenant Portal.

Contact Us for Student Housing

Please feel free to contact us to schedule a tour and learn more about student housing options for the current and upcoming semester. We have the USC off campus housing you are looking for.

2703 S. Hoover Street
Los Angeles, CA 90007

leasing@livewithmosaic.com

(323) 733-2258

Office Hours:
Monday – Friday
10 AM to 5 PM

Contact Us

Sitemap / Web Accesibility / Student Housing Design by IT49 Multimedia (opens in new window)